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West Frankfort Social Security Office

Social Security field office in West Frankfort, Illinois · Franklin County

Source: Social Security Administration field office list September 2026

Address and phone

(888) 223-8869office line

1005 Factory Outlet Dr, West Frankfort, IL 62896

(833) 950-3707fax

Get directions

Services you can do online at ssa.gov

National line: 1-800-772-1213 (TTY 1-800-325-0778), Mon–Fri 8 AM–7 PM local time.

Hours

Monday
9:00 AM – 4:00 PM
Tuesday
9:00 AM – 4:00 PM
Wednesday
9:00 AM – 4:00 PM
Thursday
9:00 AM – 4:00 PM
Friday
9:00 AM – 4:00 PM
Saturday – Sunday
Closed

Closed on federal holidays. Many offices see visitors by appointment; call ahead before you go.

Where it is

County
Franklin County
State
Illinois
ZIP code
62896
SSA office code
D04
All offices in Illinois →

Other offices nearby

#OfficeMilesAddressPhoneHours
1Carbondale, ILJackson County19250 W Cherry St, Room 104Carbondale, IL 62901(877) 714-0377Mon–Fri 9 AM–4 PM
2Harrisburg, ILSaline County25.218 Veterans DriveHarrisburg, IL 62946(866) 366-3980Mon–Fri 9 AM–4 PM
3Mt Vernon, ILJefferson County29105 S 6th St, Federal Building Room 103Mount Vernon, IL 62864(866) 931-2549Mon–Fri 9 AM–4 PM
4Cape Girardeau, MOCape Girardeau County532445 Cape Centre Dr, Ste 101Cape Girardeau, MO 63703(866) 931-7077Mon–Fri 9 AM–4 PM
5Paducah, KYMcCracken County62125 Brett ChasePaducah, KY 42003(866) 614-7905Mon–Fri 9 AM–4 PM
6Belleville, ILSt. Clair County72.6227 W Pointe Dr, West Pointe CenterBelleville, IL 62226(877) 405-0471Mon–Fri 9 AM–4 PM
7Henderson, KYHenderson County752000 N Elm St, Building 3Henderson, KY 42420(855) 628-1593Mon–Fri 9 AM–4 PM
8Sikeston, MOScott County78.9711 York DrSikeston, MO 63801(866) 964-4261Mon–Fri 9 AM–4 PM

Source: SSA field office list (public ArcGIS copy, Sep 2026). Hours and services can change; check ssa.gov or call the office before visiting. Distances are straight-line miles.