The fastest way to reach us is email: mark@gerber.ai. We reply within 2 business days, Monday to Friday, US Mountain Time.
Pick a topic below — each link opens an email with the right subject line, so it reaches the right place faster.
1. Help using GERBER.ai
Questions about a page, a tool, a report or your account.
Email mark@gerber.ai with the subject “Support”.
2. Billing and refunds
Charges, invoices and refunds. To change or cancel your plan yourself, open your account → billing portal. See the Refund Policy.
Email mark@gerber.ai with the subject “Billing”.
3. Privacy requests
Get a copy of your data, correct it or delete your account. See the Privacy Policy.
Email mark@gerber.ai with the subject “Privacy request”.
4. Report a data error
Send the page link and what looks wrong.
Email mark@gerber.ai with the subject “Data error report”.
5. Accessibility
Tell us about a barrier or ask for information in another format. See Accessibility.
Email mark@gerber.ai with the subject “Accessibility help”.
6. Legal notices
Notices about these policies or the Terms of Use.
Email mark@gerber.ai with the subject “Legal notice”.